Livzen

SHIPPING POLICY At Livzen, we are committed to ensuring a smooth and reliable shopping experience. As our products are currently sold through trusted online marketplaces, shipping and delivery are managed by the respective marketplace partners. 1. Order Fulfillment Livzen products are available through our official marketplace partners, including: • Amazon • Flipkart • Myntra All orders are processed and fulfilled directly through these platforms. 2. Shipping Time Estimated delivery times vary depending on: • Delivery location • Product availability • Marketplace logistics • Courier partner The expected delivery date will be displayed during checkout on the respective marketplace. 3. Shipping Charges Shipping charges, if applicable, are determined by the respective marketplace and will be displayed before you complete your purchase. 4. Order Tracking Once your order has been shipped, tracking information will be available through your Amazon, Flipkart, or Myntra account. Customers can monitor the delivery status directly from the marketplace where the order was placed. 5. Delivery Partners Orders are delivered by the logistics partners associated with the respective marketplace. Delivery services, timelines, and availability may vary based on your location. 6. Delivery Delays While we strive to ensure timely delivery, occasional delays may occur due to: • High order volumes • Weather conditions • Public holidays • Courier service disruptions • Other unforeseen circumstances We appreciate your patience and understanding in such situations. 7. Incorrect or Damaged Deliveries If you receive: • A damaged product • An incorrect item • A defective product Please initiate a return or replacement request through the marketplace from which the purchase was made, following their return and replacement policies. 8. Shipping Restrictions Delivery availability depends on the serviceable locations supported by Amazon, Flipkart, and Myntra. Certain products may not be available for delivery in all regions. 9. Customer Support For shipping-related inquiries after placing an order, including tracking, delivery status, delays, cancellations, or replacements, please contact the customer support team of the respective marketplace. For general product inquiries or assistance before purchase, you may contact Livzen through the contact details provided on our website. 10. Policy Updates Livzen reserves the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page with immediate effect.