PRIVACY POLICY
At Livzen, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website.
1. Information We Collect
• Name and contact information (when voluntarily provided)
• Email address
• Phone number (if submitted through contact forms)
• Messages and inquiries
• Newsletter subscription details
• Website usage analytics
• Device, browser, and IP address information
• Cookies and similar technologies
2. How We Use Your Information
We use your information to:
• Respond to your inquiries and support requests
• Improve our website, products, and services
• Send newsletters and promotional updates (only with your consent)
• Analyze website traffic and user behavior
• Maintain website security and prevent misuse
• Comply with applicable legal obligations
3. Marketplace Purchases
Livzen currently offers products through trusted online marketplaces, including:
• Amazon
• Flipkart
• Myntra
All payments, order processing, shipping, cancellations, returns, and refunds are handled by the respective marketplace. Livzen does not collect or store your payment or banking information.
4. Cookies
We may use cookies and similar technologies to:
• Remember your preferences
• Improve website functionality
• Analyze website performance
• Enhance your browsing experience
You can disable cookies through your browser settings at any time.
5. Third-Party Services
Our website may use trusted third-party services, including:
• Google Analytics
• Cloudinary
• Amazon
• Flipkart
• Myntra
These services operate under their own privacy policies.
6. Data Security
We implement appropriate technical and organisational security measures to help protect your personal information from unauthorised access, disclosure, alteration, or misuse.
7. Information Sharing
We do not sell, rent, or trade your personal information.
Your information may only be shared:
• With trusted service providers necessary to operate our website
• When required by applicable law
• To protect our legal rights and website security
8. Your Rights
You may request to:
• Access your personal information
• Correct inaccurate information
• Delete your personal information (where applicable)
• Withdraw consent for marketing communications
• Unsubscribe from newsletters at any time
9. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your information, please contact us through the official contact details provided on our website.